PRIVACY POLICY

Effective Date: April 15, 2026

Ibex Metal (“Ibex Metal,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website, ibexmetal.com.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information you choose to provide to us, including when you:

• contact us by phone, email, or through our website
• request information about our products or services
• submit an employment application or resume
• otherwise communicate with us

Depending on how you interact with us, this information may include:

• your name
• email address
• phone number
• company name
• project details or inquiry details
• job application materials, such as resume, employment history, or other information you choose to submit

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• browser type
• device type
• pages visited
• date and time of visits
• referring website or source
• general usage and interaction data

2. How We Use Your Information

We may use your information to:

• respond to your questions and requests
• provide product, service, or company information
• communicate with you about quotes, orders, service inquiries, or support
• review and process employment-related submissions
• improve our website, content, and user experience
• maintain website security and prevent misuse
• comply with legal obligations

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the site function, understand website traffic, and improve performance. These tools may collect information about how visitors use the site over time and across pages. You can usually control cookies through your browser settings. Disabling cookies may affect certain website functions.

4. How We Share Information

We do not sell your personal information for money. We only share information as reasonably necessary for legitimate business or legal purposes.

We may share information in limited situations, including:

• with service providers who help us operate our website, communications, hosting, analytics, or business systems
• with hiring or HR-related providers if needed to process employment inquiries
• when required by law, subpoena, court order, or legal process
• when necessary to protect our rights, property, website, customers, or safety
• as part of a business transfer, merger, sale, or reorganization

5. Employment and Applicant Information

If you apply for a job with Ibex Metal, we may collect and review the information you submit in connection with your application. The careers page instructs applicants to download and complete an employment application and email it to Ibex Metal, and applicants may also choose to include a resume.

We may use applicant information to:

• evaluate qualifications
• communicate about job opportunities
• verify information
• maintain employment-related records
• comply with legal and regulatory obligations

Submitting an application does not guarantee employment or further consideration.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, process applications, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

The FTC advises businesses to understand what personal information they collect, limit access, and use reasonable safeguards to protect it.

8. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing information to them.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. The FTC’s COPPA rule imposes special requirements on sites directed to children under 13 or sites with actual knowledge they are collecting data from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate steps.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• know what personal information a business collects, uses, or discloses
• request deletion of personal information, subject to legal exceptions
• request correction of inaccurate personal information
• opt out of certain types of data sharing or targeted advertising
• receive equal treatment for exercising applicable privacy rights

For example, California residents may have specific rights under the California Consumer Privacy Act (CCPA), as amended, including the rights to know, delete, correct, and opt out of certain sharing practices.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

11. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not yet a universally accepted standard for responding to these signals, our website may not respond to Do Not Track requests in all cases.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date above. Your continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, you can contact us at:

Ibex Metal
Address: 280 Great Northern Road, Bonners Ferry, ID 83805
Phone: (208) 565-3002
Email: info@ibexmetal.com